Privacy Policy

Welcome to Ajinkya Technologies ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ajinkyatechnologies.in, use our products, or engage with our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

We collect information that you provide directly to us, including:

Personal Information: Name and contact details (email address, phone number, mailing address) Company name and job title Account credentials Payment and billing information Communication preferences

Automatically Collected Information: Device information (IP address, browser type, operating system) Usage data (pages visited, time spent, click patterns) Cookies and similar tracking technologies Log files and analytics data

Information from Third Parties: Business partners and service providers Publicly available sources Social media platforms (when you interact with us)

We use the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our products and services Communication: To respond to inquiries, send updates, and provide customer support Marketing: To send promotional materials, newsletters, and relevant offers (with your consent) Analytics: To understand how users interact with our services and improve user experience Security: To detect, prevent, and address technical issues and security threats Legal Compliance: To comply with applicable laws, regulations, and legal processes Business Operations: To manage our business, including billing, accounting, and auditing

Lawful bases under GDPR / UK-GDPR (Art. 6): Consent (Art. 6(1)(a)) - for analytics & marketing cookies, newsletters, and contact-form submissions Contract (Art. 6(1)(b)) - for delivering services you've engaged us for Legal obligation (Art. 6(1)(c)) - for tax, audit and regulatory record-keeping Legitimate interests (Art. 6(1)(f)) - for site security, fraud prevention, and improving our products (balanced against your rights)

We may share your information in the following circumstances:

With Service Providers (sub-processors): We share data with vetted third-party vendors who perform services on our behalf, under written data-processing agreements. Current key processors include: Google LLC (USA) - Google Analytics 4, analytics and site-measurement (only if you grant analytics consent) Web hosting & email infrastructure - for serving the site and routing contact-form messages CRM / email marketing tools - for managing business correspondence (deployed only after your consent)

With Business Partners: When you engage with our partners through our platform or when necessary to provide integrated services.

For Legal Reasons: When required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

With Your Consent: When you have given us explicit permission to share your information.

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest Regular security assessments and penetration testing Access controls and authentication mechanisms Employee training on data protection Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

Fulfill the purposes for which it was collected Comply with legal obligations Resolve disputes and enforce agreements Meet legitimate business needs

Typical retention periods: Contact-form leads: up to 36 months from last interaction, then deleted or anonymized Email correspondence: up to 60 months for audit / contract purposes Google Analytics data: up to 14 months (configured at the GA4 property level) Server access logs: 90 days

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information Correction: Request correction of inaccurate or incomplete data Deletion ("Right to be forgotten"): Request deletion of your personal information Portability: Request transfer of your data to another service in a machine-readable format Restriction: Request restriction of processing in certain circumstances Objection: Object to certain processing of your information (including direct marketing) Withdrawal of consent: Withdraw consent where processing is based on consent, without affecting prior lawful processing Automated decisions: Right not to be subject to a decision based solely on automated processing Lodge a complaint: With your local Data Protection Authority

For EU/EEA Residents (GDPR): You can lodge a complaint with your national supervisory authority. A list is available at edpb.europa.eu/about-edpb/about-edpb/members_en.

For UK Residents (UK-GDPR): You can complain to the ICO at ico.org.uk.

For California Residents (CCPA / CPRA): You have the right to know, delete, correct, opt out of "sale/sharing" (we don't sell), and non-discrimination.

For Indian Residents: Under the Digital Personal Data Protection Act, 2023, you have rights including access, correction, erasure, and the right to nominate.

For Singapore Residents (PDPA): You can request access to and correction of your data and withdraw consent.

To exercise any of these rights, please email privacy@ajinkyatechnologies.in or our DPO at dpo@ajinkyatechnologies.in. We will respond within 30 days.

We use cookies and similar technologies, governed by our separate Cookie Policy. By default, only essential cookies are active. Analytics and marketing cookies are loaded only after you give explicit, opt-in consent through our cookie banner.

Cookie categories: Essential Cookies: Required for core site functionality, security and storing your consent choice. Always active under our legitimate interest (Art. 6(1)(f) GDPR). Analytics Cookies (Google Analytics 4): Loaded only after consent. We have configured Google Consent Mode v2, IP anonymization and ads-data redaction. Data is processed by Google LLC in the United States under the EU–US Data Privacy Framework. Retention: up to 14 months. Marketing Cookies: Currently inactive; reserved for future advertising-conversion tracking. Will only be set with your explicit consent.

You can change or withdraw consent at any time via the "Cookie Settings" link in our footer, or by clearing your browser storage. For full details, see our Cookie Policy.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we implement appropriate safeguards, including: Standard contractual clauses Data processing agreements Compliance with applicable cross-border transfer regulations

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website Updating the "Last Updated" date Sending you an email notification (for significant changes)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ajinkya Technologies (A division of Kadle Global Pvt Ltd)

Email: privacy@ajinkyatechnologies.in Phone: +91-20-4860-4860 Address: Office No. 201, 2nd Floor, Stellar Spaces, Kharadi, Pune, 411014, Maharashtra, India

Data Protection Officer: dpo@ajinkyatechnologies.in

We will respond to your inquiry within 30 days.